Shipping policy
· Standard Delivery:
Free in Italia!
Your package will leave the day after your order and will be delivered to you within 2-3 working days.
- Venice and Minor Island: an additional supplement is required and must be selected at check-out.
- Municipality of Livigno: due to excessive costs we do not ship to this municipality. It is however possible to choose a collection point in another area.
· Express Delivery 1 day:
Cost: 7€
If you choose this option you will be able to receive the shipment in 1 working day if the order is placed before 12.00.
· International Standard Delivery:
Cost: free for orders over €120. For orders of a smaller amount, shipping costs €15.Shipments cover the following European Union countries: Austria, Belgium, Luxembourg, Germany, Netherlands, Denmark, France, Croatia, Poland, Czech Republic, Slovenia, Spain, Hungary, Bulgaria, Estonia, Ireland, Latvia, Lithuania, Portugal , Romania, Slovakia, Sweden.
Services and additional information
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During the online purchase phase, remember to always indicate a valid telephone number, which can be used by the courier for any useful communications regarding your shipment. We also recommend specifying practical instructions for delivery: the name on the intercom, the name of the company or the presence of the concierge.
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Delivery times are estimates and may vary.
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Upon receiving the order, before signing, check that the package is intact. Otherwise, sign with the words: "ACCEPTED WITH RESERVATION FOR DAMAGED PACKAGE"
Pick up points:
If you cannot have the package sent to your home or work, we recommend choosing a collection point via the Indabox service. You will be able to choose one of over 3000 collection points as your shipment destination. For more information on this service visit the website www.indabox.it
For continuous improvement, you can leave us feedback on your experience with our shipments. Your help is essential for us.